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Frequently
Asked
Questions
Full list of questions and answers about the app, invitations, coins, and membership.
What is the app?
How do I get access to the app?
How long is the invitation valid?
How much does it cost to use the app?
What are coins, and how do they work?
Can I bring friends?
How do I skip the line in practice?
Is entry guaranteed?
Which venues are supported?
Does the app work in multiple cities?
Can I cancel my subscription at any time?
What happens if my phone runs out of battery or I lose it?
Are payments and personal data secure?
Who can I contact if I have issues?